Need to Report a Claim?
Phone: (773) 838-3900
All claims must be reported, either in person or on the phone, within 48 hours of occurrence. For the office near you, click here.
Need a Document Fast?
Whether you need a copy of your policy, identification card, or would like to check on the status of a claim, our customer service representatives are there for you. We offer a variety of ways to complete these requests.
Please feel free to contact our customer service department at the following number:
Phone: (773) 838-3900
If you would rather e-mail your request, simply complete the form found below and then click submit.
In case of an accident, it is advised that you do the following:
- Obtain the name, address, and telephone number of each driver, passenger, and witness.
- Obtain name and policy number of the insurance company for each vehicle involved in the accident.
- Do not admit fault or assume responsibility for the accident.
- Do not discuss the details of the accident with anyone other than a police officer.
- Obtain the number of the police report, and the name and badge number of the officer who investigated the accident.
